Pricing
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Managed Service Plan Features
Proactive Planning, Consulting and Reporting Services
Onboarding Assessment
Quarterly Business Review with Metrics Analysis and Improvement Recommendations
Runbook Creation and Maintenance
Virtual CIO Services
ESSENTIAL
ADD-ON
REMOTE
ADD-ON
DEDICATED
ADD-ON
COMPLETE
ADD-ON
24x7x365 Support Services, Local, National and U.S. Based
Unlimited Live Help Desk
Unlimited Emergency On-site Response
Third Party Escalation Support
Scheduled Dedicated Engineer (On-site or Remote)
Support for User Adds, Remove and Changes
Support for User Applications and Hardware
Support for Data Restore from Backup
ESSENTIAL
ADD-ON
ADD-ON
ADD-ON
ADD-ON
ADD-ON
ADD-ON
ADD-ON
REMOTE
ADD-ON
DEDICATED
ADD-ON
ADD-ON
COMPLETE
24x7x365 Patch Management Services
Managed Windows OS Patching
Managed Microsoft App Patching
Managed 3rd Party Application Patching
ESSENTIAL
REMOTE
DEDICATED
COMPLETE