Managed IT Services
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SIMPlifying IT
Managed IT Services
For Orange County California, and surrounding areas.
Our success in managing IT services, and infrastructure comes from over 15 years of enterprise experience in running mission critical-data centers, managing corporate IT, and building cloud infrastructure.
We provide comprehensive and enterprise-level lT support for small and medium-sized businesses for a fixed monthly fee reducing technology and IT operational costs for your business.
We can help you simplify the complexity of IT while increasing service quality.
Bring the focus back on your core business competencies and let us manage the IT work.
Services INCLUDED
24 x 7 Help Desk
Local IT support specialists are available to assist 24×7, and address issues in real time, in most cases, issues are resolved remotely.
Comprehensive system monitoring & alerting of your entire infrastructure are integrated with our help desk so we can provide your business with pro-active support.
Report issues via our enterprise e-mail ticketing system or call the help desk directly. If we can’t resolve issues remotely the help desk will dispatch an engineer on-site.
24 x 7 Infrastructure Monitoring
Proactive monitoring of your entire IT infrastructure. Alerts are sent before emergencies occur. Resolve undetected system failures. Gain visibility to your entire infrastructure, including remote offices from a central dashboard. Deploying proactive monitoring can make your network more reliable and increase your peace of mind.
IT Strategic Planning
As your technology partner, we understand that your business evolves. In most cases, technology & innovation can evolve faster than you can keep up with.
Our architecture and engineering teams will conduct planning sessions with you for continuous improvement, review new technology that your business may be able to leverage or simply interested in.
Establish organizational technology goals for the next 2-5 years, together we can develop a simple action plan with KPIs to measure overall success.
Critical On-Site Support
Call on our critical response team when you need support in person for urgent issues, our friendly engineers also perform regular site visits proactively maintaining your network.
Flat Fee Billing
Our flat monthly service subscription model means you know what your support bill would be every month, unlimited support vs getting hit with new charges every time you need help.
Remember our monthly flat fee, also comes with proactive monitoring and preventive maintenance of your entire infrastructure.